We provide OneSupervisor online (apkid: pt.collabonesupervisormobile) in order to run this application in our online Android emulator.
Description:
Run this app named OneSupervisor using MyAndroid.
You can do it using our Android online emulator.
OneSupervisor 2.5 is a state-of-the-art mobile app for the Android, that allows you to monitor your contact center activity anywhere and anytime.
Follow your inbound and outbound services, as well as your agents, compare indicators over time and always keep track of your SLA while away from the contact center.
It is possible to analyze a large set of KPIs (Service Level, Offered Calls, Waiting Queue, Handle Time, Average Queue Time, Abandon Rate, Success Rate, Average Idle Time, Agents Ready, and many others) and visualize each KPI chart detail in daily, weekly or monthly intervals.
All the KPIs can be compared to their previous values, so you are able to perform comparisons over time.
Follow your inbound and outbound services, as well as your agents, compare indicators over time and always keep track of your SLA while away from the contact center.
It is possible to analyze a large set of KPIs (Service Level, Offered Calls, Waiting Queue, Handle Time, Average Queue Time, Abandon Rate, Success Rate, Average Idle Time, Agents Ready, and many others) and visualize each KPI chart detail in daily, weekly or monthly intervals.
All the KPIs can be compared to their previous values, so you are able to perform comparisons over time.
MyAndroid is not a downloader online for OneSupervisor. It only allows to test online OneSupervisor with apkid pt.collabonesupervisormobile. MyAndroid provides the official Google Play Store to run OneSupervisor online.
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