NGSD for Android

Computacenters NGSD mobile application underpins our Enabling Users and their Business philosophy by digitising the front end of your IT service desk, using an interactive and intuitive mobile app to ensure access from a range of tablets and mobile devices, anywhere at anytime.
NGSD gives you access to IT support and information through a range of self serve options.
Its intuitive and easy to use, delivering a truly collaborative and agile approach to managing user support right across the contemporary workplace.
You must be a NGSD registered user in order to use this application.
Why use this app?
An application serving mobile IT users.
You can access IT support anytime, anywhere
Be empowered with instant knowledge to meet your needs
Your location is leveraged to present relevant information in local language
Proactive push ticket status and information such as major incident notifications and updates
Key Features:
Broadcast Notices
Issue and Request statuses
Knowledge Search
Log an Issue
Log 'On Behalf Of another user
About Me
My Kit
Push Notifications for updates
Computacenters global service desk provides a unique IT support solution that no one else can match.
We are digitising the front end of the support experience, whilst providing skilled people and globally consistent processes at the operational back end.
No one else does this and offers it as an off-the-shelf, wholesale solution for customers to consume.
Computacenter's next generation service desk is location, language, tools and customer independent.
It integrates with multiple platforms enabling you to leverage existing IT investments.
For more information on Computacenter services go to www.computacenter.com/servicedesk

Page navigation:

• < Prev
• Next >