iPhone app Supportbench

A case management application that delivers on the promises you make to your customers.
Deliver the best support using the most flexible tool-set.

This version of the iOS app includes:

View and update cases including all of the fields

View all of your teams cases

View queues and your work queues

View recent items

Create new cases

Attach new activities to cases including tasks

Upload and view attachments on cases

Take a picture and attach it to a case

View the details of your tickets including comments with rich text and inline images

Forward cases to other agents

View a companies information and update it including contacts and case history.

Supportbench is a powerful and flexible case management system for those customer service and help desks that need more than just the status quo ticketing system.,

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