iPhone app WAhCRM

Multi-Agent WhatsApp Chat

- How to secure sales lead faster?

- How to solve customers problems efficiently?

- How to target the right customer?

- Sales personnel is required to carry 2 phones (personal & private).
Company to provide a different phone line and phone for each employee.

- Sales personnel is using personal phone for business transaction.
Upon resignation, Company will lose its customer rapport and database.

- Customer might not get immediate response due to the absence of the PIC, eg.
the customer service rep is on MC and he/she carries the phone along, the reply will be delayed until the employee resume work.

- Unable to monitor the quality of service provided.

How WAhCRM solution can help?

- Sales personnel to download WahCRM app using his own phone.

- Both personal line and company line will be utilizing the same phone.

- All sales personnel will be using ONLY ONE & SAME company line.

- Business onwer and/or manager to receive enquiries concurrently and assign sales lead accordingly (optional and customizable).

- Resigned staff will be disabled from the company line and sales lead will be transferred to another team member with all previous conversation saved.

- No delay in attending to customer enquiries.
In the absence of the PIC, there will be support from team members as all conversations are shared.

- Enquiries and problems from customers will be solved ASAP.

- The shared conversations among all allowed business onwers and/or managers to monitor the quality of their service (optional and customizable).,

Page navigation:

• < Prev
• Next >