eMaintenance+ Mobile

Urgent Mobile gives users access to the Urgent Platform, Techniche Groups online facilities maintenance management platform

This initial release provides access to core Urgent functions including viewing and updating existing tasks and recording asset downtime, all whilst on the move.

Urgent Mobile is a powerful proposition for service engineers as it gives them the ability to manage tasks for multiple client accounts through a single instance of the application and a single login.

A fully functional, multi-tenanted interface to the Urgent Platform enables service engineers to access task lists in real-time, locate and identify assets and respond to new jobs.

The mobile application is an essential tool for customers wishing to drive further efficiencies from their maintenance management operation, by speeding up the process of task management and contractor accreditation checks.

Key benefits of Urgent Mobile include:

- Processes map to any configured Urgent workflow.

- Complete transparency of when tasks are updated and by whom.

- Logs the GPS coordinates of the device used to manage tasks, thus recording the location of service engineers.

- Offline support when there is no network connection; updates made via the mobile application are synchronised with the Urgent Platform when a signal is restored.

- Access to comprehensive information relating to sites, tasks and assets.
Service engineers can check store opening hours or locations, verify asset detail such as model, manufacturer and install date, access task detail, tasks progress and any associated notes or documents such as warranties and manuals.

Note: The Urgent Platform client must have the Mobile App feature enabled.,

Page navigation:

• < Prev
• Next >