Teamwork Desk

Support customers from anywhere, at any time with the Teamwork Desk helpdesk app.
Keep an eye on customer activity, create new tickets in the field and manage existing tickets no matter where you are lounging by the pool, traveling by train, or hiking in the hills, weve got you and your customers covered.

Key Features:

Manage your help desk on the go with full dashboard access

Create new tickets and reply to existing tickets while youre away from your desk

Quickly assign and manage requests with bulk updates on ticket priority, status, inbox and much more

Add private notes to tickets to collaborate with your team

Review and sign-off on replies from agents enrolled in training

Generate time logs on all replies

Search tickets

Manage agents, customers and company profiles

Create tasks directly in your linked Teamwork Projects installation

Questions? Click on the App Support link below and well be more than happy to help!

Love the app? Leave a quick review below!,

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