iPhone app SmartBook Service

SmartBook Service is a field service solution that allows engineers to create, maintain and manage their day-to-day jobs while out in the field.
This feature rich app will enable you to improve user productivity, accelerate billing cycles and reduce error prone paperwork.

How it works;

- Jobs are entered and allocated to Engineers either in the office or out on the road.

- Engineers access jobs through the app.

- Engineers complete jobs to include time spent, job comments, serial numbers, customer signature, images, parts used etc.

- A service report is then emailed to the customer.

- Office personnel view the completed job details.

Features and benefits;

- Improved job allocation and management.

- Improved customer service.

- Reduction in operating costs and accelerated billing cycles.

- Reduction in error prone paperwork.

- Increased visibility of mobile workforce.

- Image capture and Electronic Signature capture.

- View historical service data.

- Parts allocation.

- Customisable.,

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