iPhone app Jane Online Appointments

**Jane Online Appointments is a *HIPAA and PHIPA/PIPEDA compliant app* used only when iOS users need to gain access to their secure Telehealth calls**.
Please note, this is not a traditional App.
Once the App is downloaded, you can tuck it away for safe-keeping and continue to access your Online Appointments via your default iOS web browser, Safari.

How it works for a client:

- Head to the clinics online booking site.

- Book a visit with a practitioner that uses Jane and offers Online Appointments.

- Download the **Jane Online Appointments iOS App.**

- **Exit the App, and tuck it away for safe-keeping (you will not need to access it again unless an update is required).**

- Navigate to your default web browser, **Safari.**

- If you booked an Online Appointment with a practitioner, you will receive an email 30 minutes before your appointment with a link to begin the session, or you can begin the session from your My Account area of the clinics online booking site.

* *Please know that this is **not** Janes native app.*

How it works for a staff member:

- Login to your Jane account.

- Set up an Online Appointment treatment type and book a client for an Online Appointment.

- Download the **Jane Online Appointments iOS App.**

- **Exit the App, and tuck it away for safe-keeping (you will not need to access it again unless an update is required).**

- Navigate to your default web browser, **Safari.**

- Go to a booked session that will start within the hour and tap on Begin.

* *Please know that this is **not** Janes native app.*

Jane Online Appointments is backed by our amazing support team.
If you encounter any problems or have any questions, please reach out to support ([email protected]).

*Remember to always seek a doctors advice in addition to using this app and before making any medical decisions.,

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