iPhone app Hydro One Mobile

We work hard to ensure that Hydro One customers have access to the information they need when they need it.
The NEW Hydro One mobile application makes it easy for customers to manage their Hydro One service and get the latest information about power outages in your area.

NEW Customers can now access myAccount self-service within the app! Enabling Hydro One customers to:

View their bill and account balance

Sign up for paperless billing

Sign up for SMS notifications

View time of use usage details and more!

Power Outage Map

Our power outage map lets you know if there is a power outage at home or the cottage.
It is updated every 10 minutes with detailed outage information, including:

Number of customers affected

Estimated restoration time

Cause of the outage (if known)

Repair crew status

The Outage Maps use colour-coded symbols to display the number of customers without service and their locations.
Hydro One recognizes that this is crucial information for our customers.
Now you can access it on the go.,

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