BCBSMA MyBlue Member App

Our MyBlue App is a simple and secure way for Blue Cross Blue Shield of Massachusetts members to manage their health care.

Our app is the most convenient way to stay informed about your plan when you need it.
It connects you securely to your health plan information when you need it.
With a simple tap, you can connect to your claims history, recent prescriptions, and financial accounts balances.

To use the app, you must register using your member ID that is located on your member ID card.

Key features of the app include:

A digital ID card, that can be emailed, printed and saved to your phone

Access claims activity and details

Doctor information and visit history

Medication information and refill dates

Find doctors, dentists, and hospitals

Secure, HIPAA compliant access to Video doctor visits using Well Connection for medical and mental health care*

Connect with member service or our nurse care line

View information for dependents under 18

Phone numbers and driving directions to hospitals, pharmacies and doctor offices

Financial account balances, such as a Flexible Spending Accounts (FSA), Health Reimbursement (HRA), or Health Spending Account (HSA)

Plan and benefit information

A tool to look up medication coverage

A secure message center and in-app notifications

Ability to submit for your fitness and weight loss claim online

Ability to view a historical summary of your claims for the past 2 years

Specify your communication channel preferences and details

Access to your 1099 tax forms

Elect or update your Primary Care Provider during standard business hours

Medicare PPO Blue users may now use the app to add, elect, or change their Provider of Choice during standard business hours

Digital access to Medical, Dental and Vision ID cards

Ability to pay your health insurance premium bill for direct pay users

Live chat with customer service from your secure MyBlue account

New and improved search functionality

*Features available based on your plan/benefits.

*Please note that Well Connection is not for emergencies.
If youre having a medical emergency, call 911.

Blue Cross Blue Shield of Massachusetts is an Independent Licensee of the Blue Cross and Blue Shield Association.

Compatibility:

- iOS 13 and above supported,

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