iPhone app BESCOM Mithra

BESCOM with an intention to successfully establish a relationship with consumers has created a Virtual Relationship Manager in the form of Mobile App.
The Mobile App BESCOM Mithra offers following features for both consumers as well as its employees.

Consumers faced:

> Generic information about BESCOM (Tariff, Policies, schemes, offices etc.)

> Information on scheduled and unscheduled power outages

> Registration to 1 or More accounts/installations

> Consumption, Billing and Payment history

> Online payment

> Complaint registration, status tracking, GPS based tracking of restoration team and Rating.

> Participate in surveys and get personalized recommendations.

> Consumer specific services (Integration of Analytics)

> Display BESCOM Facebook and Twitter page

Employee faced:

> Display RR no.
wise list of payment dues.

> Complaints status tracking, GPS based tracking of restoration team, updating and closure

> Scheduled and un-scheduled power outage information

For any app related queries, write to us [email protected] or call us on 1912.,

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